DATA FOR GOOD
Our basic policy is that we only use your data to do good.
We collect your data to provide you with the right information to enable you to make decisions to have more energy for what matters to you.
Energx exists for one reason, to enable all people to find the energy they need to discover and achieve their purpose. So, your data helps make the world a more energised, inclusive and positive place.
1. We respect your privacy
1.1. Energx Pty Ltd (Energx) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
2. Collection of personal information
2.1. Energx will, from time to time, receive and store personal information you enter onto our website, provided to us directly or is given to us in other forms or from other people.
2.2. You may provide basic information such as your name, phone number, occupation, education, gender, geographic location, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
2.3. We will also collect sensitive information, such as allergies, fitness levels, mental health, other health information, as well as any other information you provide while interacting with us.
3. How we collect your personal information
3.1. Energx collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information about you from third parties such as your employer (where you are participating through your workplace), from your friends, family and colleagues where you have asked them to provide feedback, from your health providers, or from our service providers.
4. Use of your personal information
4.1. We will use the personal information we collect from you (including your health information) to provide the products and services you have requested from us, to establish and maintain your relationship with us and to answer any enquiry you may make.
4.2. Energx may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs. We may also anonymise your personal information and use it for statistical or research purposes.
4.3. Energx may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
5. Disclosure of your personal information
5.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
5.4. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
5.5. We may disclose your anonymised information to third parties for research and statistical purposes.
6. Security of your personal information
6.1. Energx is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
7. Access to your personal information
7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at .
7.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
8. Complaints about privacy
8.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to Energx c/- Sean Hall, 505/8 Sam Sing St, Waterloo, NSW 2017, Australia. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
10.1. When you visit our website
When you come to our website (energx.com.au) we may collect certain information such as browser type, operating system and website visited immediately before coming to our site. This information is used in an aggregated manner to analyse how people use our site, so that we can improve our service.
10.4. Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Energx is not responsible for the privacy practises of other such websites and we encourage our users to read the privacy statements of each and every website that collects personal identifiable information.